At Sara’s Men’s Wear, we aim to ensure a smooth and efficient delivery experience for our customers. Please read the following shipping details carefully:

1. Delivery Locations

1.1 We currently deliver to all over pakistan.
1.2 If your location is not listed, please contact us for assistance.

2. Shipping Charges

2.1 Shipping charges, if applicable, will be displayed at checkout.
2.2 Free shipping may be offered on orders above Rs 7,499/-, as per our promotional policies.

3. Delivery Time

3.1 Orders are typically processed within 2 working days after confirmation.
3.2 Delivery time depends on your location:

  • Local deliveries: 2 to 3 working days
  • Regional deliveries: 3 to 5 working days
    3.3 Delays may occur due to unforeseen circumstances, such as weather or customs clearance.

4. Order Tracking

4.1 Once your order is shipped, you will receive a tracking number via email or SMS.
4.2 Use the provided link to monitor your delivery status.

5. Undeliverable Packages

5.1 If a package is returned due to incorrect address details or failure to accept delivery, the customer will bear the reshipping costs.

Exchange Policy

We value your satisfaction and provide an easy exchange process to ensure you are happy with your purchase.

1. Conditions for Exchange

1.1 Products can be exchanged under the following conditions:

  • The product is unused, unworn, and in its original packaging with tags intact.
  • The exchange request is initiated within 7 working days of receiving the product.

1.2 Products on sale or clearance are not eligible for exchange unless they are defective.

2. Exchange Process

2.1 To request an exchange:

  • Contact our customer service at info@sarasmenswear.com.
  • Provide your order details and the reason for exchange.

2.2 Once approved, ship the product back to our address at your cost.

3. Exchange Timeline

3.1 After receiving and inspecting the returned product, the exchange will be processed within 3 working days.
3.2 If the desired product is unavailable, you can choose another item or opt for store credit.

4. Defective or Wrong Items

4.1 If you receive a damaged or incorrect product, please inform us within 24 hours with photographic evidence.
4.2 We will cover the return shipping cost and provide a replacement at no additional cost.

5. Non-Exchangeable Items

5.1 The following items cannot be exchanged:

  • Customized or tailored products.
  • Undergarments or accessories (for hygiene reasons).

For any questions or concerns regarding Shipping or Exchange, feel free to contact our support team:
Email: info@sarasmenswear.com
Phone: +92 313 4244443